Working with your Loan Officer
Trust is the most important aspect of working with your loan officer. If you dont trust your loan officer, dont deal with them; find one that you do trust. Buying a home is one of the biggest investments, if not the biggest, youll make in your life. You dont want to trust your future financial obligations to someone whos simply rubber stamping you and your application. There are several questions you need to ask yourself when working with your loan officer; lets look at it like a fast food restaurant:
Does your loan officer take the time to explain the benefits and concerns about each mortgage option? If they simply show you a menu of your options and then take your order, you can be sure they are not working with your best interests in mind. Loan officers are paid on commission, so if you think theyre steering you in a direction thats not what you want or need, then you may not have an honest loan officer. If they have a particular option that they feel you should explore, they should be able to explain the reasons that this option is to your benefit and why another option wouldnt be better.
How knowledgeable is your loan officer? Do they have an in-depth knowledge of the industry or do they seem like the guy asking if youd like fries with your value meal? A comprehensive understanding of the packages offered, the impact of different financial aspects and a desire to help buyers get the best loan for their needs are all key characteristics to look for in your loan officer. The loan industry should not be treated in a may I take your order fashion, its far too important and has far too much impact on the lives of those involved to be taken as anything but a serious matter.
Your loan officer should treat you like family. I dont mean like awkward or hateful brothers or sisters acting with spite; Im mean they should treat you like a member of their family, with respect, humor and an eye for your future well being. Your loan officer will set up a mortgage that you will have to live with as long as you own your home, so choose one that you can work with easily, one who has a reputation for fantastic service with an open and honest demeanor.
While it is very important that your loan officer work with you, rather than against you and its important that you are recognized as an important aspect rather than another person standing in line to place your order, it is also very important that you work with the loan officer. They cannot provide excellent service if you do not help them. There are a lot of things a loan officer will require from you and its extremely important that they have them-you wont get a good loan without them! W-2 forms for that past 2 years, pay stubs for the past 3 months, long term debt information, tax returns for at least the previous 2 years, proof of all other income and the address of the property you are interested in purchasing.
Without this information or with faulty or incomplete information, your loan officer will not be able to do their job properly. Most loan officers are more than happy to provide excellent service to you, but you must be prepared to work with them. Before you call to make an appointment with any loan officer, make sure you have the information listed above in hand.
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